Have questions? Call now! (ID:50583)+1-855-211-0932

E-BYS

HomeCustomer Support

Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A popup will open. It offers detailed info about all the actions that you can carry out on the page in question. Each pop-up menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge range of tutorial videos illustrating how to work with our Control Panel. They're shot for those of you who would like to see how things are getting done instead of only reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you are looking for, take a gaze at our comprehensive Frequently Asked Questions section, which covers questions asked by actual people and offers practical solutions. We regulary update our FAQ section with new entries so as to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, you can touch base with our fantastic team of support engineers available 24-7-365 and ready to assist you with any problem. Each support ticket you submit will be replied to within 60 minutes (the average ticket response time is about twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 50583

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com